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Analysis: Synthetic intelligence within the staffing business

Research: Artificial intelligence in the staffing industry

Everyone seems to be speaking about how synthetic intelligence will revolutionize the staffing business. However what number of companies are literally utilizing it and the way? And the place will AI go subsequent? Bullhorn surveyed round 50 staffing companies to seek out out.

AI targeted on inside effectivity

The vast majority of staffing companies, 54%, are planning to roll out new AI-driven options inside a yr. With that in thoughts, it isn’t stunning that almost all companies (52%) are focusing first on AI to improve their inside programs and grow to be sooner and extra environment friendly. One other 38% are utilizing AI for talent-facing options, to cut back friction within the candidate expertise — know-how may be one of many strongest instruments to create a really talent-centric platform. 

Solely 10% of respondents have ventured into consumer providers powered by AI. And they’re doing it to get out in entrance of the market, for the reason that overwhelming majority stated fewer than 1 / 4 of their shoppers are pushing them to supply extra AI options. 

Most are utilizing generative AI

Nearly two-thirds of respondents (63%) report that they’re already utilizing generative AI indirectly — most with ChatGPT or different open AI merchandise.

How are firms using AI today?

59% are at present utilizing AI to create candidate emails and notifications, constructing new job searches, enhancing resumes, and different generative capabilities, benefiting from the power to automate rote processes and keep in contact with candidates.

A detailed second precedence is AI for sourcing capabilities: matching candidates to jobs, screening candidates, and accumulating and summarizing candidate info. Once more, the main target is on velocity and productiveness, fairly than what might be thought of directive performance, utilizing AI to tee up the following step in a workflow for recruiters or counting on superior analytics to determine finest practices.

Not but utilizing AI to information the method

Over the course of the following yr, companies are planning to double down on AI for sourcing, with 46% reporting they are going to be utilizing AI to match candidates to jobs, benefiting from the velocity and accuracy solely know-how can ship.

How are firms planning to use AI in the next year?

Sourcing will quickly take excessive spot by way of AI makes use of, with almost 40% planning to make use of it to summarize candidate info and routinely construct new job searches.

Generative purposes will stay vital, however directive capabilities are the following horizon and maintain nice promise for growing recruiter effectivity. It is a huge alternative for companies since step one to effectivity is monitoring the metrics that matter. (Hyperlink to BH analytics?) Within the coming years, AI will probably make all elements of the recruitment cycle — sourcing, generative, and directive — sooner, extra environment friendly, and a greater expertise for shoppers and expertise alike.

Companies are looking forward to a roadmap on the best way to make the transformation — greater than half of respondents (58%) requested to be taught extra about sensible steps to implement AI.


Be taught extra about Bullhorn’s AI capabilities for staffing companies.



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