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How you can begin a staffing company

how to start a staffing agency

There are 20,000 staffing businesses within the US, with new companies popping up day by day—typically by {industry} professionals seeking to strike out on their very own. However determining easy methods to begin a staffing company could be daunting. And, in the event you’ve already began your company, rising it may be overwhelming, too. Success comes with an entire new set of challenges, a few of which might come as a nasty shock in the event you’re not ready. Listed below are 12 areas any new agency ought to contemplate.


How you can begin a staffing company: 12 focus areas

These matters cowl a variety of necessary elements to contemplate. Reply these questions to make sure that each side of operating a profitable staffing company has been accounted for.

Your marketing strategy

  1. Do you’ve gotten a progress technique in place?
  2. Are you emphasizing revenue or income?
  3. Are you specializing in current purchasers, new purchasers, or a fair combine?
  4. Will you focus on a selected placement-type (temp, perm, contract, direct rent)?
  5. What industries will you serve?

Advertising and marketing

  1. Do you’ve gotten a contemporary web site that’s simple to make use of?
  2. Is your web site mobile-friendly?
  3. Do you monitor review-sites for suggestions about your agency?
  4. Do you present sources for candidates in your web site?
  5. Do you’ve gotten a selected promoting level that differentiates your agency from the competitors?
  6. Do you personalize your communication (in e-mail, social media, and so forth.)?

Gross sales

  1. Do you’ve gotten a clearly outlined goal buyer viewers?
  2. Do you’ve gotten glad purchasers you should use as referrals?
  3. Do you’ve gotten a technique for producing leads that goes past cold-calling?
  4. Do you keep away from generic worth propositions in describing your agency? (e.g., “We offer nice customer support).

Social media

  1. Do you’ve gotten a longtime presence on websites like LinkedIn and Fb?
  2. Do you usually share helpful content material with candidates and purchasers?
  3. Do you’ve gotten a sourcing technique for figuring out certified candidates on social networks like Twitter, Fb, and LinkedIn?
  4. Do you utilize social media to successfully community with potential purchasers and candidates?


  1. Do you utilize an applicant monitoring system (ATS) and/or buyer relationship administration (CRM) software program to handle your knowledge and nurture relationships with candidates and purchasers?
  2. In case you are at the moment leveraging an ATS, is your e-mail absolutely built-in?
  3. Do you’ve gotten a reporting resolution for monitoring candidate and consumer knowledge?
  4. Do you automate the onboarding course of for candidates or is it handbook?

Staffing developments and information

  1. Do you keep up-to-date on staffing {industry} developments?
  2. Do you community at staffing occasions?
  3. Do you keep up-to-date on present occasions and laws that influence staffing companies?
  4. Are you a member of your state’s staffing affiliation?
  5. Do you embrace new staffing expertise?

Business experience

  1. Are you seen as an skilled within the industries you serve?
  2. Do you present beneficial {industry} sources to potential candidates and purchasers?
  3. Do you go to industry-specific occasions to remain up-to-date and community with potential purchasers?


  1. Do you’ve gotten a proper coaching program in place?
  2. Do you incorporate worker suggestions into your coaching?
  3. How ceaselessly, if ever, do you consider worker efficiency?
  4. Can you ramp-up new workers in a month or much less?

Candidate expertise

  1. Do you’ve gotten a candidate engagement technique in place at your agency?
  2. Do you personalize all communication with candidates?
  3. Do you observe up with candidates after their placement?
  4. Do you measure candidate satisfaction?
  5. Do you solicit candidate suggestions?
  6. Do you interview candidates on the finish of the hiring course of to study their expertise?
  7. Do you utilize candidate suggestions to make deliberate enhancements to your agency?

Consumer engagement

  1. Do you utilize an applicant monitoring system (ATS) to nurture consumer relationships and detect sad purchasers?
  2. Do you preserve constant and frequent communication along with your purchasers?
  3. Do you measure consumer satisfaction?
  4. Do you solicit buyer suggestions?
  5. Do you utilize consumer suggestions to make deliberate enhancements to your agency?


  1. Do you report on essential staffing metrics like fill-rate and gross margin?
  2. Do you carry out weekly or month-to-month experiences to raised perceive what you are promoting?
  3. Do you measure your worker’s efficiency on particular key metrics?
  4. Do you utilize your knowledge to make significant modifications to your agency?


  1. Do you’ve gotten a backup of your pertinent consumer and candidate knowledge?
  2. Is your knowledge linked to a private account susceptible to assault (e.g., a private Gmail account)?
  3. If you happen to use an ATS/CRM vendor, are they SSAE 16 SOC1 Kind II compliant?


Need extra insights and recommendations on easy methods to begin a staffing company?  Take a look at Toolkit: Sources to Develop Your Staffing Agency from the Floor Up for helpful instruments and suggestions you should use to raised your agency.



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