Airline Performance Index
Which Airlines Actually
Treat You Fairly?
Ranked by disruption rate, claim denial rate, and how quickly airlines actually pay out. Updated regularly.
Scores are based on publicly available data and will be updated with proprietary claim data as TravelStacks processes more claims.
Worst ranking this month
Spirit Airlines
Score: 37/100 💩💩
Fastest to respond
Delta Air Lines
Avg 10 days to respond to claims
Most improved
JetBlue Airways
Up 7 points from last update
20 airlines sorted by overall score (best first)
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Scores are based on publicly available DOT, EU261, and industry data and are intended for informational purposes only. Scores will be updated with proprietary claim data as TravelStacks processes more claims. Individual experiences may vary.