Claim Authorization & Fee Agreement

1. Authorization

By submitting a claim, you authorize TravelStacks to act as your representative in pursuing compensation from the relevant airline or travel provider. This includes submitting claims, communicating with airlines, and taking reasonable steps to recover the compensation you are owed under applicable regulations.

2. No Win, No Fee

You will never be charged upfront. TravelStacks only earns a fee if compensation is successfully recovered on your behalf. If your claim is unsuccessful, you owe nothing.

3. Fees

We charge a success fee of X% of the recovered amount. This fee is deducted from the compensation before it is paid out to you. You will always be shown the exact amount you will receive before any payout is processed.

4. Your Responsibilities

• ·All information you provide must be accurate and complete to the best of your knowledge.
• ·You confirm that you are the rightful owner of this claim and have not assigned it to anyone else.
• ·You have not submitted this same claim through another claims service or legal representative.

5. Limitations

Not all claims result in compensation. Airlines may deny claims, request additional documentation, or delay responses. TravelStacks will pursue your claim in good faith but cannot guarantee a specific outcome or timeline.

6. Payment

Compensation is paid out after funds are received from the airline. Our success fee is deducted before payout, and the remaining balance is sent to you via your chosen payment method.

7. Communication Consent

By submitting a claim, you agree to receive updates about your claim via email and SMS. You can opt out of SMS messages at any time by replying STOP.

8. Privacy

Your personal information is used solely to process your claim and communicate with you about it. We do not sell your data to third parties. For full details, see our Privacy Policy.

9. Withdrawal

You may withdraw your claim at any time by contacting us. However, if work has already been carried out on your behalf, you may forfeit some or all rights to compensation recovered up to that point.

10. Governing Terms

This agreement is governed by applicable law. By submitting a claim, you confirm that you have read and agreed to these terms. TravelStacks reserves the right to update this agreement, and continued use of the service constitutes acceptance of any changes.