Which service has the lowest fee for EU261 claims?

TravelStacks and ClaimCompass both charge 25%. AirHelp charges 35%, which is higher. The 10 percentage point difference on a 600 euro claim is 60 euros.

Does AirHelp handle US DOT claims?

No. AirHelp does not offer US DOT refund or reimbursement claims. It focuses on EU261, UK261, and some other international compensation regimes.

Does ClaimCompass handle US DOT claims?

No. ClaimCompass is an EU261-focused service and does not handle US domestic claims.

What is the TravelStacks fee for EU261 claims?

TravelStacks charges 25% of recovered EU261 compensation on a no-win, no-fee basis.

Is AirHelp Plus worth it?

AirHelp Plus is a membership subscription that covers future claims at a reduced rate. It may be worth it for frequent travelers who fly EU routes regularly, but the math depends on how often you experience disruptions.

Can I use multiple services for the same claim?

No. You cannot assign the same claim to two services simultaneously. Choose one service and stick with it unless you formally withdraw.

Which service is best for a US passenger with both US and EU flights disrupted on the same trip?

TravelStacks is the best choice because it handles both US DOT claims and EU261/UK261 claims, allowing you to manage the entire disrupted trip in one place.

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ComparisonMay 3, 2026•9 min read

AirHelp vs ClaimCompass vs TravelStacks: Full 2024 Comparison

Loren Castillo

Founder, TravelStacks

AirHelp, ClaimCompass, and TravelStacks all handle flight compensation claims, but their pricing models and coverage areas vary widely. This full comparison helps you choose the right service.

Quick Comparison Summary

At a glance: AirHelp charges 35% and is EU261-focused. ClaimCompass charges 25% and focuses on EU261. TravelStacks charges $19 flat for US DOT claims and 25% for EU/UK261, making it the best value for US passengers.

Pricing Side by Side

Fee structures for each service:

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AirHelp: 35% of recovered EU261 compensation (no US DOT coverage)
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ClaimCompass: 25% of recovered EU261 compensation (no US DOT coverage)
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TravelStacks: $19 flat for US DOT claims; 25% for EU/UK261 claims

For a 600 euro EU261 claim, AirHelp takes 210 euros, ClaimCompass takes 150 euros, and TravelStacks takes 150 euros. For a $500 US refund claim, AirHelp and ClaimCompass offer no help at all. TravelStacks costs $19.

See TravelStacks flat fee vs AirHelp percentage for detailed math on how fees scale with refund amounts.

Coverage Comparison

Which claims each service handles:

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AirHelp: EU261, UK261, Canadian APPR, and some other international regimes. No US DOT claims.
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ClaimCompass: EU261 and UK261. No US DOT claims.
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TravelStacks: US DOT refund and reimbursement claims, EU261, UK261.

For US passengers whose trips involve both domestic US flights and European flights, only TravelStacks can handle both portions in one place. See the EU261 rights guide and US passenger rights guide for coverage rules.

AirHelp: Pros and Cons

AirHelp is the largest flight compensation service by volume and has strong brand recognition. Pros: handles many countries, well-funded legal team for EU airline escalations, membership program for repeat travelers.

Cons: 35% fee is the highest of the three services compared here. No US DOT coverage. AirHelp Plus membership has an annual fee. The high fee percentage costs passengers significantly more on larger claims.

ClaimCompass: Pros and Cons

ClaimCompass charges 25% for EU261 and has a straightforward no-win, no-fee model. Pros: competitive percentage for EU261 claims, clean process, no membership fees.

Cons: No US DOT coverage. EU261-only focus means US passengers cannot use it for domestic or most transatlantic claims.

TravelStacks: Pros and Cons

TravelStacks was built for the US market with a $19 flat fee for DOT claims, which is significantly cheaper than any percentage model for larger refunds. Pros: flat fee for US claims, 25% for EU/UK261, covers both sides of a transatlantic disruption.

Cons: Newer service with a smaller track record than AirHelp. The flat fee for US claims requires payment upfront, while the EU services are pure no-win, no-fee on the European side.

Get started: File your claim with TravelStacks. For more options, see best flight compensation services for US passengers.

Which Service Is Best for You?

If your disrupted flight was US domestic or a US-originating route: use TravelStacks. It is the only service among these three that handles US DOT claims.

If your disrupted flight was purely EU-based: TravelStacks and ClaimCompass both charge 25% for EU261. AirHelp charges 35%, which costs significantly more on the same claim.

For a broader comparison of all available options, see the airline rankings and service comparison page and the full guide to EU261 no-win-no-fee services.

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