Miami to Madrid Flight Cancelled: What Iberia Owes You
Iberia operates direct flights from Miami to Madrid. As an EU carrier, Iberia is fully covered by EU261 on all flights, including departures from the US. Here is what Iberia owes you when your flight is cancelled.
Iberia and EU261
Iberia is a Spanish EU carrier and a member of the IAG group (alongside British Airways). Because Iberia is an EU carrier, EU261 covers all Iberia flights, including those from Miami (MIA) to Madrid. A cancellation or delay of 3+ hours at arrival entitles you to €600 per person (MIA to MAD is over 7,000 km).
Spain has a 5-year limitation period. Iberia flights from Madrid disrupted up to 5 years ago may still be claimable. For MIA flight delays, see our airport guide.
What Iberia Owes You
- ›
Cancelled flight: Full refund OR rebooking on the next available flight, PLUS €600 per person EU261 compensation (unless extraordinary circumstances).
- ›
Delay of 3+ hours at arrival: €600 per person EU261 compensation.
- ›
Duty of care: Meals, refreshments, and hotel accommodation during significant delays, regardless of cause.
EU261 compensation and your refund right are separate. You can claim both. For full details on EU261 amounts, see our compensation calculator. For the claims process, read our step-by-step guide.
How to Claim from Iberia
- 1
Visit iberia.com and navigate to Customer Service, then EU261 claims.
- 2
Enter your booking reference, flight MIA to MAD, and travel date.
- 3
Cite EU Regulation 261/2004 and request €600 per person.
- 4
Allow 6 to 8 weeks for a response.
- 5
If rejected, escalate to Spain's AESA (Agencia Estatal de Seguridad Aerea) or file a DOT complaint for refund issues.
Check your flight for an instant eligibility assessment. For our EU261 claim template, see our writing guide. For your DOT rights, see our rights page.