TravelStacks vs DoNotPay
Full Service vs DIY
DoNotPay gives you templates and tools to file claims yourself for $36/year. TravelStacks handles the entire claim for you. No forms, no follow-ups, no chasing airlines.
Check My Flight — FreeNo upfront cost. We only get paid if you do.
TravelStacks vs DoNotPay — side by side
| Feature | TravelStacks | DoNotPay |
|---|---|---|
| Service model | Full service, we handle everything✓ | DIY tools, you do the work |
| US refund fee | $19 flat fee✓ | $36/year subscription (covers all DoNotPay services) |
| EU/UK compensation fee | 25% of recovery✓ | $36/year (but you file it yourself) |
| Who submits the claim | We do✓ | You do |
| Who follows up with the airline | We do✓ | You do |
| Who escalates if denied | We do, up to DOT complaint✓ | You do (templates provided) |
| Flight data lookup | Automatic, multi-provider✓ | Manual entry |
| Eligibility check | Automatic, jurisdiction-aware✓ | Basic templates |
| Flight Watch alerts | Yes✓ | No |
| No win, no fee | Yes✓ | No, subscription fee regardless |
| Time investment | 30 seconds✓ | 30+ minutes per claim |
| Other services included | Flight claims only | Parking tickets, cancellations, customer service for hundreds of companies |
See the difference in real dollars
Fees that sound small add up fast. Here’s exactly what you keep.
$400 US refund
Claim amount: $400
TravelStacks
You keep $381
Fee: $19 flat fee
DoNotPay
You keep $400
$36/yr subscription + 30 min filing yourself
$650 EU claim
Claim amount: $650
TravelStacks
You keep $487
Fee: 25% success fee
DoNotPay
You keep $650
$36/yr + all escalation yourself
DoNotPay is cheaper on paper. But you're trading money for your time. If your time is worth more than $19/hour, TravelStacks pays for itself on the first claim.
Why passengers choose TravelStacks
Zero effort from you
Enter your flight number. We handle everything else — eligibility check, claim submission, airline follow-ups, escalation, and DOT complaints if it comes to that.
Automatic escalation engine
If an airline ignores or denies your claim, we escalate through a 4-stage process: nudge at 7 days, pressure at 14, formal escalation at 21, DOT regulatory complaint at 30+. DoNotPay gives you templates — you'd have to do this yourself.
Multi-provider flight data
We pull flight data automatically from multiple providers. You don't enter a single field beyond your flight number.
Jurisdiction-aware eligibility
Our engine automatically detects whether your flight falls under US DOT, EU261, or UK261 — and applies the correct rules. No guessing, no templates to navigate.
No subscription, no risk
We charge $19 for US refund claims, or 25% only if you win on EU/UK compensation claims. Nothing upfront, no annual fee, nothing if we don't win.
Flight Watch alerts
Set up a watch on any upcoming flight. We alert you the moment it's disrupted so you can file immediately — before the airline's own queues fill up.
Where DoNotPay has an edge
We’re honest about where DoNotPay currently wins.
Broader service beyond flights
DoNotPay covers hundreds of use cases: parking tickets, subscription cancellations, customer service bots, small claims, and more. If you need those services too, $36/year may be good value beyond flight claims alone.
No percentage on high-value claims
If your EU/UK claim is worth €600 and you're comfortable doing the work, DoNotPay's flat subscription costs less than our 25% fee on large payouts.
Familiar DIY model for confident filers
If you've filed claims before and know the process, DoNotPay's templates may be all you need to do it yourself.
Frequently asked questions
Is DoNotPay better than TravelStacks?
It depends on what you value. DoNotPay is cheaper if you're willing to do the work yourself. TravelStacks costs more but handles everything for you, including escalation and DOT complaints.
Does DoNotPay actually file flight claims?
DoNotPay provides templates and tools to help you file claims yourself. It does not submit claims on your behalf or follow up with airlines.
Can I use DoNotPay for free?
No. DoNotPay requires a $36/year subscription for access to any of its services.
What if the airline ignores my DoNotPay claim?
You would need to follow up and escalate yourself. TravelStacks automatically escalates through a 4-stage process ending with a DOT regulatory complaint.
Your time is worth more than $19.
Check your flight in 30 seconds.
No upfront cost. No risk. We only get paid if you do.
Check My Flight — FreeWorks for past flights too — up to 6 years back.