Notice:Spirit Airlines ceased all flight operations. DOT refund rights still apply to past bookings. TravelStacks can help you file a claim and recover what you are owed.
Spirit Airlines Has Closed.
Your Refund Rights Are Still Active.
Spirit Airlines ceased all flight operations. DOT rules still require a refund for any booking that was canceled or unfulfilled. Your rights do not expire with the airline. We check and file for you.
Check My Spirit Refund$19 flat fee for refund and reimbursement claims. No win, no fee for denied boarding.
How far back can you claim?
US DOT
1 year
Practical filing window for refund and reimbursement claims.
EU261
2-6 years
Varies by EU country. France: 5yr. Germany: 3yr. Netherlands: 2yr.
UK261
6 years
England and Wales: 6yr. Scotland: 5yr.
Past flights qualify. If you have the flight number and date, it is worth checking.
What Spirit passengers are entitled to
Under US DOT rules, your rights do not depend on the reason for the disruption. They are the law.
Refund
100%
DOT rules require cash refunds for any Spirit flight that was canceled and not completed. Because Spirit is in bankruptcy, refunds may need to go through the bankruptcy claims process or via the DOT complaint pathway. You are not required to accept a travel credit and your rights apply regardless of fare type.
Expense reimbursement
For out-of-pocket expenses incurred due to Spirit flight disruptions before the airline closed, document all receipts and file through the DOT Air Consumer Division. The bankruptcy estate may also accept expense reimbursement claims through the court-supervised claims process.
Denied boarding (IDB)
Up to $2,150
If Spirit involuntarily bumps you from an oversold flight, DOT mandates cash compensation of up to $2,150 depending on your delay to the destination.
How to claim compensation from Spirit
Check your eligibility
Find your Spirit flight number and date. Significant delays (3+ hours) and cancellations where you chose not to travel qualify for a refund. Denied boarding due to overbooking qualifies for cash compensation.
Gather your documents
You need your booking confirmation or e-ticket number, the flight number and date, any receipts for out-of-pocket expenses (meals, hotel, transport), and your boarding pass if you have it.
Submit to Spirit
Use Spirit's online form to submit your refund or reimbursement claim. Be specific: state the DOT rule, the amount owed, and your original payment method. Vague requests get ignored.
Follow up and escalate if needed
If Spirit ignores your claim, sends a form denial, or offers a voucher instead of cash, you have options. File a complaint with the DOT at transportation.gov/airconsumer. Most airlines respond once a federal complaint is filed.
What to have ready
- ✓Booking confirmation or e-ticket
- ✓Flight number and date
- ✓Receipts for out-of-pocket expenses
- ✓Boarding pass (if available)
Typical response time
Refund timeline is uncertain due to Spirit's bankruptcy. DOT complaints are processed within 60 days. Bankruptcy creditor claims operate on court-supervised timelines that can take 6-18 months.
Note
Spirit Airlines has ceased operations. File refund claims through the DOT Air Consumer Division at transportation.gov/airconsumer. The Spirit bankruptcy estate (case no. 24-11988, D. Del.) may also accept passenger claims through the court-supervised process. TravelStacks can file and track your DOT claim for a flat $19 fee.
Where to file
- →Refunds: transportation.gov/airconsumer/file-consumer-complaint
- →Expense reimbursement: transportation.gov/airconsumer/file-consumer-complaint
- →Denied boarding / complaints: transportation.gov/airconsumer/file-consumer-complaint
Or skip all this.
TravelStacks files directly with Spirit, follows up when they go quiet, escalates denials, and files regulatory complaints when needed. You do not touch a form.
Simple, fair pricing
AirHelp charges 35%. We charge 25%, or $19 flat.
Refunds and reimbursement
$19
flat fee
$19 covers your full DOT-mandated refund and expense reimbursement claim. Flat fee regardless of what you recover.
Denied boarding (IDB)
25%
of recovery
DOT mandates up to $2,150. We take 25% only if we win. Nothing owed if we don't.
EU and UK flights
25%
of recovery
EU261 and UK261 up to €600 / £520. We take 25% only if we win. Nothing owed if we don't.
Spirit compensation, frequently asked questions
Related guides
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Check My Spirit Refund$19 flat fee for refund and reimbursement claims.