EasyJet vs Ryanair: Which Handles Compensation Better?
Europe's two largest budget carriers have very different reputations when it comes to handling EU261 claims. Here is an honest comparison of EasyJet and Ryanair on compensation, based on enforcement data and passenger experience.
Claims Process Comparison
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[EasyJet](/airlines/easyjet): Relatively user-friendly online claim form. Typically responds within 28 days. Accepts valid claims more readily than Ryanair.
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[Ryanair](/airlines/ryanair): More complex claim process. Often takes 6 to 8 weeks to respond. Higher initial rejection rate.
EasyJet is generally easier to deal with. Consumer groups and enforcement bodies consistently rate EasyJet above Ryanair for EU261 compliance. This does not mean EasyJet always pays, but the process is smoother.
Rejection Rates
Ryanair has a significantly higher initial rejection rate than EasyJet. Ryanair is more likely to cite extraordinary circumstances for routine technical issues, while EasyJet tends to accept valid claims without as much pushback. Both airlines comply when enforcement bodies intervene.
For Ryanair-specific strategies, see our Ryanair EU261 guide. For EasyJet, see our EasyJet guide. For EU261 rights, see our rights page.
Bottom Line
For compensation handling, EasyJet is the better carrier. Both are subject to the same EU261 rules, but EasyJet's compliance is more straightforward. If you fly Ryanair and experience a disruption, be prepared for a longer, more adversarial claims process. For both airlines, persistence and knowledge of the rules win. Check your flight for eligibility.