FRALHR

FRA to LHR Flight
Delayed or Canceled?

Frankfurt to London Heathrow is a major business route between two of Europe's financial centers. EU261 covers the FRA departure. UK261 covers your LHR return.

Check my FRA-LHR claim

EU261 covers your FRA departure. UK261 covers your LHR departure. 25% fee only if we win.

Route overview

From

Frankfurt(FRA)

To

London(LHR)

Distance

398 mi

Avg flight time

1h 55m

Your rights on FRA-LHR flights

EU261 applies to the FRA departure. UK261 applies to the LHR departure. Both protect you regardless of airline nationality.

UK261 applies on the LHR return departure

UK261 applies to all carriers departing from London. Your LHR-FRA return delayed by 3 or more hours entitles you to up to £520 per person in fixed compensation.

EU261 fixed compensation (outbound)

€600

Fixed compensation for delays of 3+ hours departing FRA. Applies to all carriers on this EU/UK departure regardless of airline nationality.

UK261 fixed compensation (return)

£520

Fixed compensation for delays of 3+ hours departing LHR on your return. Applies to all carriers equally.

Duty of care (both legs)

During delays of 2 or more hours on either the FRA or LHR departure, the airline must provide meals and refreshments. Overnight delays require hotel accommodation and transport.

Why FRA-LHR flights get delayed

  • 1.Frankfurt is Germany's biggest airport and Lufthansa's main hub - daily congestion from the hub bank system causes departure delays throughout the day.
  • 2.German ATC industrial action (GDL strikes) has caused widespread FRA cancellations multiple times in recent years.
  • 3.Winter fog and low visibility at FRA affect runway capacity, causing cascading short-haul delays.
  • 4.LHR slot constraints mean FRA-LHR flights must hold on arrival when Heathrow throughput is restricted.
  • 5.Lufthansa's dense FRA network means late feeder flights regularly delay FRA-LHR departures.

Weather delays do not eliminate your right to a refund or re-routing under EU261.

How far back can you claim?

EU261 (outbound from FRA)

2-6 years

Varies by EU country: France 5yr, Germany 3yr, Netherlands 2yr.

UK261 (return from LHR)

6 years

England and Wales: 6 years. Scotland: 5 years.

Past flights qualify. If you have the flight number and date, it is worth checking.

How to claim compensation for a FRA-LHR disruption

  1. Check your eligibility

    EU261 covers your FRA-LHR outbound. UK261 covers your LHR-FRA return. A 3-hour delay, cancellation, or denied boarding on either leg triggers fixed compensation. Check both.

  2. Gather your documents

    You need your booking confirmation or e-ticket number, the flight number and date, receipts for any out-of-pocket expenses incurred during the disruption, and your boarding pass if available.

  3. File claims for each applicable leg

    File your EU261 claim for the FRA departure directly with the airline, citing the regulation by name and the exact compensation scale (€250 / €400 / €600). File a separate UK261 claim for the LHR return departure.

  4. Escalate if denied

    For EU261 claims, escalate to the national aviation authority in the departure EU country. For UK261 claims, escalate to the UK Civil Aviation Authority. Both escalation routes are free for passengers.

What to have ready

  • Booking confirmation or e-ticket
  • Flight number and date
  • Receipts for out-of-pocket expenses
  • Boarding pass (if available)

Where to escalate

For EU261 claims, escalate to the national aviation authority in the departure EU country. For UK261 return claims, escalate to the UK Civil Aviation Authority. Both are free.

EU261 Regulator

File with the national aviation authority in the departure EU country. Include your flight number, date, booking reference, and the airline's response.

Or skip all this.

TravelStacks files directly with the airline, follows up when they go quiet, escalates denials, and files regulatory complaints when needed. You do not touch a form.

Simple, fair pricing

AirHelp charges 35%. We charge 25% for EU261 and UK261 claims. No win, no fee.

EU261 compensation (outbound)

25%

of recovery

EU261 entitles you to up to €600 per person on the FRA departure. We take 25% only if we win.

Start claim

UK261 compensation (return)

25%

of recovery

UK261 entitles you to up to £520 per person on the LHR return departure. We take 25% only if we win.

Start claim

Denied boarding

25%

of recovery

EU261 and UK261 both mandate fixed compensation for denied boarding on top of the refund right. We take 25% only if we win.

Start claim

Frequently asked questions

Ready to file your FRA-LHR claim?

We handle your EU261 outbound claim and your UK261 return claim. One submission, two recoveries. You do not touch a form.

Check my FRA-LHR claim

25% for EU261 and UK261 claims. No win, no fee.