Flight Delayed or Canceled at Schiphol?
Check What You're Owed.
Amsterdam Schiphol is KLM's primary hub and a major European transit hub. EU261 entitles you to up to €600 per person for delays of 3 or more hours. The Netherlands applies a 2-year claim window. Check in 30 seconds.
Check My AMS FlightEU261 compensation up to €600 per person. No win, no fee.
Airlines operating at Schiphol
Transavia
Major operator
Click any airline to see carrier-specific compensation rights and filing instructions.
Your rights for Schiphol flight disruptions
EU261 applies to all flights departing Schiphol, regardless of airline nationality or passenger nationality.
US DOT may also apply on US-departing legs
If your itinerary includes a US-departing segment, US DOT refund rules apply to that leg. A cancellation or significant delay on the US portion entitles you to a full cash refund to your original payment method, separate from any EU261 claim.
Fixed compensation
€600
EU261 entitles you to €250, €400, or €600 per person depending on flight distance. Applies for delays of 3 or more hours at your final destination and for cancellations with less than 14 days notice.
Refund
100%
Full refund of your ticket price if you choose not to travel on a canceled or significantly delayed flight. This is separate from and in addition to fixed compensation.
Duty of care
During delays of 2 or more hours, the airline must provide meals and refreshments. For overnight delays, hotel accommodation and transport to and from the hotel are required. These rights apply regardless of the cause, including weather.
Why flights get delayed at Schiphol
Schiphol is one of the windiest major airports in Europe and its complex multi-runway system requires runway configuration changes that can reduce capacity significantly.
- 1.Strong winds and crosswinds: Schiphol's coastal location makes it highly susceptible to strong westerly Atlantic winds; runway configuration changes for strong winds reduce the number of usable runways simultaneously
- 2.Schiphol capacity restrictions: the Dutch government has imposed slot cap reductions at AMS due to noise and environmental constraints, creating tight slot allocations with no buffer
- 3.Fog and low-visibility: the low-lying polder landscape around Schiphol is prone to radiation fog, particularly in autumn and winter, reducing instrument approach rates
- 4.KLM hub cascade: a disruption to KLM's short-haul network delays inbound aircraft required for KLM long-haul and intercontinental operations
- 5.Summer peak saturation: Schiphol exceeds its environmental permit slot cap during peak summer, and airlines operate under pressure that leaves little recovery margin for any disruption
Weather delays do not eliminate your right to a refund if you choose not to travel.
How far back can you claim?
EU261
2 years
Limitation period under national law of the departure country. Past flights qualify.
US DOT (US legs)
1 year
Practical filing window for any US-departing segment on the same itinerary.
Past flights qualify. If you have the flight number and date, it is worth checking.
How to claim compensation for a Schiphol flight disruption
Check your eligibility
Confirm your Schiphol flight departed from Netherlands and was delayed 3 or more hours at the final destination, canceled with less than 14 days notice, or resulted in denied boarding. EU261 applies to all carriers departing from Schiphol.
Gather your documents
You need your booking confirmation or e-ticket number, the flight number and date, evidence of the disruption (delay notification, flight tracking record), receipts for any out-of-pocket expenses, and your boarding pass.
Submit your EU261 claim
File your claim directly with the airline, citing EU261 by name. State the exact compensation amount (€250 / €400 / €600 depending on flight distance) and request a written response within 14 days. Vague requests are routinely delayed.
Escalate to the enforcement body if denied
If the airline rejects your claim or does not respond within 8 weeks, escalate to the National Enforcement Body. This body has authority to compel airlines to pay and handles cases for free.
What to have ready
- ✓Booking confirmation or e-ticket
- ✓Flight number and date
- ✓Receipts for out-of-pocket expenses
- ✓Boarding pass (if available)
Where to escalate
If the airline denies your claim or does not respond within 8 weeks, escalate to the National Enforcement Body. Enforcement bodies handle claims for free.
National Enforcement Body
File with the National Enforcement Body of the departure country. Each EU member state has its own NEB. Free for passengers.
Or skip all this.
TravelStacks files directly with the airline, follows up when they go quiet, escalates denials, and files regulatory complaints when needed. You do not touch a form.
Simple, fair pricing
AirHelp charges 35%. We charge 25%. On a €600 claim, that is €150 more in your pocket.
EU261 compensation
25%
of recovery
EU261 entitles you to up to €600 per person. We take 25% only if we win. AirHelp charges 35%.
Refund claim
25%
of recovery
Full ticket refund for canceled or significantly changed flights. We handle the submission, follow-up, and escalation.
Denied boarding
25%
of recovery
EU261 mandates fixed compensation for involuntary denied boarding. We take 25% only if we win. Nothing owed if we do not.
Schiphol flight delays, frequently asked questions
Your Schiphol flight already happened.
Don’t leave money on the table.
It takes 30 seconds to check. We handle everything else.
Check My AMS FlightEU261 compensation up to €600 per person. No win, no fee.