Houston (IAH) Flight Cancellations: Rights and Rebooking
Houston George Bush Intercontinental (IAH) flight cancellation rights: major United hub with Gulf Coast hurricane and thunderstorm exposure.
IAH's Environment
George Bush Intercontinental (IAH) is United's second-largest hub with 450+ daily flights. Hurricane season (June-November) and thunderstorms make IAH more disruption-prone than most US hubs. Houston (IAH) flight cancellation rights follow DOT rules: cash refund under 14 CFR Part 259.
Hurricane Season
Major hurricanes (Harvey 2017, Ida 2021, Francine 2024) have closed IAH for multiple days. Airlines offer fee-free changes in advance of named storms. Once landfall, cancellations are weather but DOT refund still applies.
Rebook early when a storm is forecast. Waivers open 48-72 hours before landfall.
DOT Refund Rights
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Cash refund within 7 days credit card or 20 days other.
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No distinction between weather and non-weather for refund eligibility.
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Duty of care varies; mainline carriers generally provide on non-weather cancellations.
Fast Rebooking at IAH
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United Club (Terminal B or C) rebooking.
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HOU (Hobby) as alternative — 40 minutes away, Southwest base.
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United partners (Star Alliance, SkyTeam) via interline.
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United app self-rebooking.
Carrier Cancellation Guides
Duty of Care
IAH has extensive hotel supply, so overnight accommodation is generally available. United provides care on non-weather cancellations; weather sometimes limits under contract. DOT enforcement is expanding.
File Your IAH Claim
Check your flight. For the framework, see the denied boarding compensation guide and the US DOT passenger rights pillar.