Flight Delayed or Canceled at Paris CDG?
Check What You're Owed.
Charles de Gaulle is the busiest airport in mainland Europe and is frequently disrupted by French ATC strikes. EU261 entitles you to up to €600 per person for delays of 3 or more hours. Check in 30 seconds.
Check My CDG FlightEU261 compensation up to €600 per person. No win, no fee.
Airlines operating at Charles de Gaulle
Click any airline to see carrier-specific compensation rights and filing instructions.
Your rights for Charles de Gaulle flight disruptions
EU261 applies to all flights departing Charles de Gaulle, regardless of airline nationality or passenger nationality.
US DOT may also apply on US-departing legs
If your itinerary includes a US-departing segment, US DOT refund rules apply to that leg. A cancellation or significant delay on the US portion entitles you to a full cash refund to your original payment method, separate from any EU261 claim.
Fixed compensation
€600
EU261 entitles you to €250, €400, or €600 per person depending on flight distance. Applies for delays of 3 or more hours at your final destination and for cancellations with less than 14 days notice.
Refund
100%
Full refund of your ticket price if you choose not to travel on a canceled or significantly delayed flight. This is separate from and in addition to fixed compensation.
Duty of care
During delays of 2 or more hours, the airline must provide meals and refreshments. For overnight delays, hotel accommodation and transport to and from the hotel are required. These rights apply regardless of the cause, including weather.
Why flights get delayed at Charles de Gaulle
CDG is among the most strike-affected airports in Europe, with French ATC industrial action causing widespread cancellations and delays multiple times per year.
- 1.French air traffic control strikes: France has the highest rate of ATC industrial action in the EU; strikes at Bordeaux, Marseille, and Brest en-route centres cause CDG-departing aircraft to be held or diverted
- 2.Fog and low-visibility operations: the Paris basin is prone to radiation fog in autumn and winter, reducing CDG to IFR minimum weather operations
- 3.Terminal complexity: CDG operates across four terminal complexes requiring long transfer times; a missed connection at CDG is common due to the layout
- 4.Air France hub cascade: disruptions to Air France's short-haul feeder network delay inbound aircraft needed for medium and long-haul departures
- 5.Peak summer saturation: CDG handles over 75 million passengers per year and approaches operational limits during July and August
Weather delays do not eliminate your right to a refund if you choose not to travel.
How far back can you claim?
EU261
5 years
Limitation period under national law of the departure country. Past flights qualify.
US DOT (US legs)
1 year
Practical filing window for any US-departing segment on the same itinerary.
Past flights qualify. If you have the flight number and date, it is worth checking.
How to claim compensation for a Charles de Gaulle flight disruption
Check your eligibility
Confirm your Charles de Gaulle flight departed from France and was delayed 3 or more hours at the final destination, canceled with less than 14 days notice, or resulted in denied boarding. EU261 applies to all carriers departing from Charles de Gaulle.
Gather your documents
You need your booking confirmation or e-ticket number, the flight number and date, evidence of the disruption (delay notification, flight tracking record), receipts for any out-of-pocket expenses, and your boarding pass.
Submit your EU261 claim
File your claim directly with the airline, citing EU261 by name. State the exact compensation amount (€250 / €400 / €600 depending on flight distance) and request a written response within 14 days. Vague requests are routinely delayed.
Escalate to the enforcement body if denied
If the airline rejects your claim or does not respond within 8 weeks, escalate to the National Enforcement Body. This body has authority to compel airlines to pay and handles cases for free.
What to have ready
- ✓Booking confirmation or e-ticket
- ✓Flight number and date
- ✓Receipts for out-of-pocket expenses
- ✓Boarding pass (if available)
Where to escalate
If the airline denies your claim or does not respond within 8 weeks, escalate to the National Enforcement Body. Enforcement bodies handle claims for free.
National Enforcement Body
File with the National Enforcement Body of the departure country. Each EU member state has its own NEB. Free for passengers.
Or skip all this.
TravelStacks files directly with the airline, follows up when they go quiet, escalates denials, and files regulatory complaints when needed. You do not touch a form.
Simple, fair pricing
AirHelp charges 35%. We charge 25%. On a €600 claim, that is €150 more in your pocket.
EU261 compensation
25%
of recovery
EU261 entitles you to up to €600 per person. We take 25% only if we win. AirHelp charges 35%.
Refund claim
25%
of recovery
Full ticket refund for canceled or significantly changed flights. We handle the submission, follow-up, and escalation.
Denied boarding
25%
of recovery
EU261 mandates fixed compensation for involuntary denied boarding. We take 25% only if we win. Nothing owed if we do not.
Charles de Gaulle flight delays, frequently asked questions
Your Charles de Gaulle flight already happened.
Don’t leave money on the table.
It takes 30 seconds to check. We handle everything else.
Check My CDG FlightEU261 compensation up to €600 per person. No win, no fee.